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Establishments

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Map data ©2022 GeoBasis-DE/BKG (©2009), Google
Map data ©2022 GeoBasis-DE/BKG (©2009), Google
  • Familygameonline gaming hall in ASQUILLIES
    ASQUILLIES
    Asquillies
    57, rue Emile Wauquier
    Game room temporarily closed
  • Familygameonline gaming hall in Boussu
    Boussu
    BOUSSU
    Route de Valenciennes, 487
    Game room temporarily closed
  • Familygameonline gaming hall in CHARLEROI
    CHARLEROI
    CHARLEROI
    Boulevard J. Tirou, 149
    Game room temporarily closed
  • Familygameonline gaming hall in ERQUELINNES
    ERQUELINNES
    ERQUELINNES
    Rue Albert 1er, 410
    Game room temporarily closed
  • Familygameonline gaming hall in ESTAIMPUIS
    ESTAIMPUIS
    Rue de la Couronne, 71. 7730 Estaimpuis
    Game room temporarily closed
  • Familygameonline gaming hall in MENIN
    MENIN
    Menin
    Kortrijkstraat 424
    Game room temporarily closed
  • Familygameonline gaming hall in MONS
    MONS
    Boulevard Charles Quint, 27
    7000 Mons
    Game room temporarily closed
  • Familygameonline gaming hall in QUIEVRAIN
    QUIEVRAIN
    Rue de Valenciennes, 90
    7380 QUIEVRAIN
    Game room temporarily closed
  • Familygameonline gaming hall in ROESELARE
    ROESELARE
    ROESELARE
    Stationsplein 29, 8800
    Game room temporarily closed
  • Familygameonline gaming hall in TOURNAI
    TOURNAI
    Chaussée de Tournai, 88/2
    7520 Ramegnies-Chin
    Game room temporarily closed
  • Familygameonline gaming hall in ZAVENTEM
    ZAVENTEM
    ZAVENTEM
    Leuvensesteenweg 280
    Game room temporarily closed
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Terms and conditions of use

Our terms and conditions of use have been changed. You need to approve them to continue to play and bet.

Legal limit of €500

Since 6 April, the Belgian Gaming Commission has asked players to report any site that does not respect the rules concerning the deposit limit, and specifies that “no increase in this limit can be granted at this time”.

FamilyGameOnline.be wishes to apply this rule, however without penalising players, as the situation is due to the Belgian Gaming Commission’s inability to set up a verification system with the Belgian Central Individual Credit Register despite the fact that a period of 18 months has elapsed since the publication of the Belgian Royal Decree on 25 October 2018.

Therefore, so as not to penalise those players who wish to do so, players that make the request and that can prove via the documents available on the Belgian Central Individual Credit Register that they are not in default of payment, will be able to increase their deposit limit beyond €500, in accordance with the Belgian Royal Decree of 25 October 2018.

In this context:

  • If you are already registered on our website and have already deactivated your “legal” limit, nothing changes for you. If you wish to do so, you way reactivate the “legal” limit on your personal settings page. To deactivate this limit again later, you must provide us with proof that you are not registered on the Belgian Central Individual Credit Register for default of payment.
  • The law imposes a deposit limit of 500 euros per week. Players can freely increase this limit given a reflection period of 3 days, and provided that the player is not known to be in default of payment in the file of the Belgian national Bank’s Central Individual Credit Register (art. 6 of the Royal Decree of 25 October 2018).
  • This can be easily done via the Deposit page or from the account settings.
  • If you have just registered on our website and you wish to deactivate your “legal” limit, you must provide us with proof that you are not registered on the Belgian Central Individual Credit Register for default of payment.
  • If you live outside the Kingdom of Belgium, you are not subject to this check. If you decide, or have decided, to deactivate the “legal” limit, you undertake in doing so to play in a responsible manner and accept that we cannot be held liable due to the fact that it is impossible for us to comply with the aforementioned Royal Decree.

You will find a link to the necessary procedure when you indicate your wish to increase your deposit limit on your personal settings page.

Furthermore, we would like to remind you that our website offers you the possibility to set personal limits per day, week or month. Once a limit is set, it can only be modified after a period of 72 hours to help you play responsibly.

We also remind you that you can exclude yourself from gaming. This can be done at our brick-and-mortar casinos, on our websites or on the website of the Belgian Gaming Commission by registering on the EPIS system.

If you wish to assess whether you have a problematic relationship with gaming, test yourself at http://www.aide-aux-joueurs.be/accueil

You are self-excluded for the moment

You have been excluded from our website at your request for a 6-month period.

To have your self-exclusion cancelled, please contact our customer service.

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